If you run a business one of your main goals should be to make your customers happy. When you have happy customers you have a better chance of running a successful business. You should always make this a top priority. If you want to make your customer happy you should make sure there taken care of properly. Make sure that they are given the service and the information that they require in order to make purchasing decisions and you should also make sure that you give them after sales services to show them that you support them. When they have enough product information and also when you offer them after sales support services they will feel more comfortable and happier purchasing goods from you.
You will gain a good reputation
When you make your customers happy you will gain a good reputation. This is because your customers will spread positive word of mouth about your business which will attract new customers. Word of mouth advertising is one of the most effective forms of advertising because it is done by people who have no bias opinion and who have experience in dealing with your products and your business. It is also free so it will not cost you anything. If you sell high quality candles you can make your customers happy by giving them a professional service and making sure that you never get delayed and always do things on time.
More people will give more positive testimonials about your business if you do this. You should also offer your customers personalised christening candles if you want to make them happy because this way your customers can put the details that they want for this event on it so that way they can remember this very important occasion.
Treat your customers with respect
If you want to make your customers happy make sure that you treat them with respect. When you treat your customers with respect they will have more fun doing their shopping. This means that your employees should learn how to talk to your customers and they should also make sure that they do not keep hounding your customers and they should give them enough space to shop. You can make sure that your employees treat your customer with respect by giving them training so that they will be familiar with the things that they need to do. Also if your customers ever argue with your employees and are being rude to your employees this does not mean that your employees can also be rude to them. They must try and diffuse the situation.